NO.175 You are hosting a collection of stakeholders from across the organization to identify the ideas and attitudes about your company’s help desk. You want the stakeholders to honestly share their opinions about the help desk service so you can identify problems, solutions, and take actions to improve the service. What type of requirements elicitation activity is this?

NO.176 The BEST way to ensure an IT steering committee meets enterprise objectives is to:

NO.177 Which of the following is the MOST comprehensive method to report on overall IT performance to the board of directors?

NO.178 Which of the following is the MOST important attribute of an information steward?

NO.179 Which of the following individuals provides service feedback to the providers?

NO.180 Which of the following guides provides risk and value statements to help identify and validate the need to execute each control objective?

NO.181 Which of the following examples are included in the application controls embedded in business process applications? Each correct answer represents a complete solution.
Choose all that apply.

NO.182 From a governance perspective, the PRIMARY goal of an IT risk optimization process should be to ensure:

NO.183 Which of the following is concerned with fairness and transparency?

NO.184 You work as a project manager for BlueWell Inc. You are working on a project and the management wants a rapid and cost-effective means for establishing priorities for planning risk responses in your project.
Which risk management process can satisfy management’s objective for your project?

NO.185 Which of the following would BEST help a CIO enhance the competencies of an IT business analytics team?

NO.186 Which of the following are parts of SWOT Analysis? Each correct answer represents a complete solution.
Choose all that apply.

NO.187 Which of the following types of IT organizational structures states that all IT decision making and the IT budget are in one place, much easier to manage, and require much less effort to organize?

NO.188 Which of the following processes are covered by Service Strategy? Each correct answer represents a complete solution. Choose all that apply.

NO.189 Which of the following processes contained in the Portfolio Management domain of Val IT establishes an investment threshold?

NO.190 Following a major IT incident that resulted in a loss to the enterprise, a CIO is preparing for a meeting with the board of directors to discuss what may have failed internally. Which of the following should the CIO do FIRST to provide assurance to the board?

NO.191 A project manager must have certain interpersonal skills to communicate with stakeholders and manage their expectations of the project work. Which of the following interpersonal skills has been identified as one of the biggest reasons for project success or failure?

NO.192 Which of the following is the BEST outcome measure to determine the effectiveness of IT nsk management processes?