NEW QUESTION 83
A life insurance company has satellite offices in various countries. Each satellite office has its own work queue. Company policy requires that life underwriting is assigned to offices based on the residence of the policy owner. Which routing approach supports this requirement?

NEW QUESTION 84
Consider the following user story: As a policyholder, I want to add a vehicle operator to my insurance policy so I can extend coverage to the added operator. Which two questions help you define the fields for the user view?
(Choose Two)
Response:

NEW QUESTION 85
A purchase request list report includes columns for case ID and regional cost center. A manager wants the report to show the total number of purchase requests for each of the regional cost centers. How do you design the report?
Response:

NEW QUESTION 86
Which scenario requires you to set default property values?
Response:

NEW QUESTION 87
Which one of the following options includes the three pillars of a Pega Platform™ application?

NEW QUESTION 88
Tom Jones’ request for a credit card dispute is an example of which of the following?
Response:

NEW QUESTION 89
Using the following Refund case life cycle, how do you design this case to skip the Item Return stage if the item will not be returned?

NEW QUESTION 90
Select two use cases supported by Agile Workbench.
(Choose Two)
Response:

NEW QUESTION 91
Drag the words below into the correct boxes.

Solution:

Determine whether the given solution is correct? Response:

NEW QUESTION 92
In a job application case for a call center position, all customer service agents must speak English, but positions for Spanish, French, and German speakers are also available. During the interview process illustrated below, the Conduct Interview assignment task must be routed to an interview who speaks the same language as the applicant.
What is the best way to design routing so the correct interviewer is assigned the task?

NEW QUESTION 93
Which requirement can you satisfy by using an optional action?

NEW QUESTION 94
Which project nears the end of the Prepare phase, you prepare the project plan for review with your development team, two elements does the project plan include? (Choose Two)

NEW QUESTION 95
Consider this requirement for a business transaction: An employee submits a request to purchase equipment. The request is sent to the manager for review and approval.
– If approved, the request is forwarded to the Fulfillment department.
– If the manager rejects the request, it is sent back to the employee for reconciliation or cancellation.
– The Fulfillment department will process the request if the requested items are in stock.
Select the case life cycle design that most closely follows the guidelines for identifying and naming stages.

Response:

NEW QUESTION 96
Drag the words into the correct boxes to complete the statement.

Solution:

Determine whether the given solution is correct? Response:

NEW QUESTION 97
A new work status value is defined using a field value rule for which Pega property?
Response:

NEW QUESTION 98
When an auto accident claim is resolved in the Resolve stage, email notifications must be sent automatically to the adjuster who inspected the car, to the insured party, and to the insurance agent who verified the claim.
How do you configure the resolve process to support this requirement?