QUESTION 14
Choose the correct answer:
Which scenario fits this BPMN diagram?

QUESTION 15
Choose the correct answer:
Why is Service Oriented Architecture (SOA) beneficial to BPM?

QUESTION 16
Pizza company wants to develop their own BSC. Which approach should they adopt?
Response:

QUESTION 17
Which one is not a type of BPMN Conformance Level?
Response:

QUESTION 18
The Pizza Co. Project Manager responsible for the construction and set-up of a new outlet in the Montreal area just reviewed and analyzed in details the status and variances of the actual progress of this project from its project plan.
In which Process Group is the project in, at this point of time?
Response:

QUESTION 19
The Pizza Company Project Manager, responsible for the construction and set-up of a new outlet in the Montreal area, just reviewed and analyzed in detail the status and variances of the actual progress of this project from its project plan.
In which ,Process Stage, is the project in, at this point of time?
Response:

QUESTION 20
What describes a feature that is necessary to achieve a goal?
Response:

QUESTION 21
According to the book “MBA in a day”: which definition describes the marketing process?
Response:

QUESTION 22
What is a generic term for work that a company performs?
Response:

QUESTION 23
Choose the correct answer:
Michael Porter created a strategic thinking framework called Porter’s Five Forces.
Which is a set of those forces?

QUESTION 24
Choose the correct answer:
According to Chang in Business Process Management Systems, which of these aspects of a business process is the ultimate responsibility of the process owner?

QUESTION 25
What are the top level processes of SCOR?
Response:

QUESTION 26
Pizza Co. used a Process Discovery approach, where key employees of delivery outlets had to complete a questionnaire for each activity they were aware that composed the Pizza delivery process. How can we classified this approach?
Response:

QUESTION 27
A new job opening is posted. Following reception of candidates applications, these candidates are interviewed by the department manager. When these interviews are completed, a candidate is selected.
Which diagram illustrates this scenario?
Response:

QUESTION 28
Through the Value Reference Model (VRM), the Strategic level is categorized into 3 processes. What are they?
Response:

QUESTION 29
Which statement describes a process goal for the Pizza delivery process?
Response:

QUESTION 30
Which statement about pools and lanes is true?
Response:

QUESTION 31
What is the APQC,s Process Classification Framework (PCF)?
Response:

QUESTION 32
Choose the correct answer:
What are the two major groups (enterprise-level categories) in the APQC Process Classification Framework?

QUESTION 33
The following description refers to which BPMM “To create a management foundation within each work unit or project”.
Response:

QUESTION 34
Which of these diagrams is in error?
Response:

QUESTION 35
In which way smaller organizations can use the APQC s Process Classification Framework (PCF)?
Response:

QUESTION 36
Choose the correct answer:
What happens if a process has no End Event?