Free Salesforce (CRT-251) Certification Sample Questions with Online Practice Test [Q22-Q42]

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Free Salesforce (CRT-251) Certification Sample Questions with Online Practice Test

CRT-251 Certification Study Guide Pass CRT-251 Fast

Salesforce CRT-251 exam is designed for individuals who want to prove their expertise in Sales Cloud implementation and solution design. Salesforce Certified Sales Cloud Consultant certification is intended for those who have experience working with the Salesforce platform and want to demonstrate their advanced knowledge of Sales Cloud. Passing the CRT-251 exam leads to the Salesforce Certified Sales Cloud Consultant accreditation.

Q22. The consultant at Universal Containers recently enabled forecasts. A sales manager is concerned that all open Opportunities appear in the Pipeline forecast category. Opportunities in Perception Analysis and Proposal/Price Quote stages should appear in the Best Case category. Opportunities in the Negotiation/Review stage should appear in the Commit category.
How should a consultant ensure Opportunities appear in the correct forecast categories?

Map Opportunity stages to the appropriate forecast categories.

Create a field update with Process Builder to update the forecast category based on the Opportunity stage.

Edit the probability percentage on Opportunity stage picklist values.

Update the Opportunity stage picklist value labels to match the category to which they should be assigned.

Q23. Cloud Kicks is concerned that the sales team is taking longer to dose opportunities in comparison to the same time last year. The VP of sales wants to determine the number of closed deals on a monthly basis and compare the month-over-month results.
Which two actions should the consultant take to meet the requirement?
Choose 2 answers

Create a report based on the Opportunity reporting snapshot.

Create a dashboard component and schedule the dashboard to refresh monthly.

Schedule a reporting snapshot of the Opportunity History object to run monthly.

Schedule a reporting snapshot of the Opportunity object to run monthly.

Q24. The sales director does not want users viewing each other’s Opportunities, but wants users to check to see that the Account does not already exist prior to creating a new Account. Which Organization-Wide Default should the Consultant recommend?

Set Account to Public Read/Write, and Opportunity to Private.

Set Account to Public Read Only, and Opportunity to Public Read Only.

Set Account and Opportunity to Private.

Set Account to Public Read/Write, and Opportunity to Controlled by Parent.

Q25. Which two object records can be synced with Lightning Sync?

Opportunities

Contacts

Calendar Events

Accounts

Q26. The members of an opportunity team at Universal Containers are working together to close an opportunity.
The sales engineer on the team is having trouble keeping up with the active quote. How can the sales engineer identify the opportunity’s active quote?

Reference the last modified date on the quotes.

Reference the synced quote field on the opportunity record.

Reference synced quote history on the opportunity.

Follow the opportunities’ quotes in Chatter.

Q27. Cloud Kicks is expanding to international markets. Sales reps are unable to find specific products in the international price book.
Which two steps should the consultant take to resolve this issue?
Choose 2 answers

Add the products to a product family.

Activate the products

Add the products to the price book.

Share the products with sales reps.

Q28. Cloud Kicks has 300,000 account records and 16 million invoices In a custom object with a master-detail relationship to the Account. Each account record takes a long time to display due to the rendering time of the invoice related list.
What should the consultant do to solve this issue?

Enable Collapsible Sections for the Invoice related list

Move the invoice related list to a separate tab on the Lightning page.

Convert the Invoice object into a lookup relationship.

Enable indexing on all visible fields on the invoice related list.

Q29. A sales rep notices they can edit some opportunities associated with accounts they own, but is unable to edit other opportunities, although these are associated with accounts they own. Which three reasons could explain the sales rep’s experience?
Choose 3 answers

Sharing Rules for opportunities are set to Manager Groups.

Opportunity visibility allows View access to opportunities owned by others and associated with accounts they own.

The organization-wide defaults for opportunities are set to Private.

All provisioned Opportunity object permissions enable Read access with all accounts the sales rep.

Some opportunities associated with the sales rep’s account are owned by other users.

Q30. Northern Trail Outfitters (NTO) decided to start using salesforce for all its sales automation its current sales database has about 50 million records. These records were all migrated into the database from other legacy systems. After migration to salesforce NTO wants to be able to search and cross reference records with the original source system. What should a consultant recommend to meet the requirement?

Use the standard external Id field and map this to the original record Id value

Use a custom field named external Id and map this to the current record Id Value

Use a custom external Id field and map this to the original record id value

Use the standard external Id field and map this to the current record Id Value

Q31. Cloud Kicks wants to allow a single view of Contacts that belong to the same Account Hierarchy chain. How should the Consultant meet this requirement?

Navigate to the default Contact Hierarchy Lightning Component on the parent Account.

Create a report to display all related Contacts

Navigate to the Account hierarchy page to view all related Contacts

Enable the View All Child Contacts feature

Q32. Cloud Kicks sales representatives are allowed to negotiate up to a 5% discount for the Shoe of the Month club. Regional Sales Managers (RSM) must approve discounts greater than 5%. Ri-cjion.il vice Presidents (HVP) must approve discounts greater than 10%.
Which two steps should a consultant recommend to satisfy these requirements?
Choose 2 answers

Configure an approval process for the RSM and a workflow rule for the RVP.

Configure Process Builder approval task and email to notify the RSM and RVP.

Create two approval process, one for the RSM and one for the RVP.

Create a Process Builder to automatically submit approval up to 5 % discounts.

Create a two-step approval process for the RSM and RVP as approver

Q33. The sales department at cloud kicks is growing quickly. New sales executives should prioritize interacting with existing contacts who are decision makers and influencers to further the business relationship.
Which solution should the consultant recommend?

Use Contact roles on the Opportunity object.

Q34. Universal Containers (UC) recently implemented new Sales Cloud solutions. UC stakeholders believe that user adoption is best measured by the login rate.
Which two additional key metrics should the consultant recommend?
Choose 2 answers

Activities logged

License assignments

Data quality score

Q35. The Sales manager at Cloud Kicks has asked an analyst to create a report when opportunities reach a certain stage with an amount equal to $100,000 dollars. The analyst saves the report to the sales team’s subfolder called Big Deals. The Big Deals folder is a subfolder of the sales team folder, with view access to the Sales Manager roles. The Sales Manager wants to subscribe to the report. Which permission does the Sales Manager need in order to subscribe to the report created by the analyst?

Chatter Subscribe to reports permission

Subscribe to Reports: Set Running User permission

Subscribe to Reports: Run Reports permission

Subscribe to report permission

Q36. Northern Trail Outfitters (NTO) wishes to implement a sales methodology that focuses on identifying customers challenges and addressing them with offerings. Which sales methodology is described above?

Solution selling

Direct selling

Relationship selling

Target account selling

Q37. At Universal Containers, in addition to the sales team, support reps are sometimes eligible for commissions.
When support reps are involved in a deal, they should receive a credit of 15% of the revenue.
What should the consultant consider when designing a revenue sharing solution?

Revenue splits are required in order to use overlay splits.

Overlay splits Allocated on art Opportunity can total any percentage.

Overlay splits can be assigned to any user with the appropriate profile.

Revenue splits allocated on an Opportunity can total any percentage.

Q38. Cloud Kicks needs to quickly look up Contacts, Accounts, and Opportunities and easily log calls. The team wants access to customer information while out of the office, and without an internet connection, because of limited coverage in certain geographic areas.
Which two steps should the consultant take to create a solution?
Choose 2 answers

Enable caching and Offline Edit

Enable Mobile SDK

Enable Salesforce Inbox

Salesforce mobile app

Q39. Cloud Kicks wants the sales operations team to be able to process customer credit card payments within Salesforce.
Which approach should the consultant recommend to meet this requirement?

Utilize an application from the AppExchange.

Q40. The sales team at Cloud Kicks has been late meeting deadlines on a specific project and has missed multiple project meetings.
What should the consultant recommend to the project manager?

Revisit the communication plan and set up more frequent touch points with the customer.

Setup a requirements workshop and get sign-off.

Write a solution design and get sign-off so the build phase can start.

Ask what the customer would like the solution to be and demo it to them at the end of the build phase.

Q41. Cloud Kicks has configured Einstein Activity Capture (EAC) for email and is waiting to deploy it. In the meantime, a consultant is preparing training to help end users get up to speed on the product.
Which two points should the consultant include in the training information?
Choose 2 answers

Users can choose to show emails added via EAC in the Related Lists activities view.

Users must connect an email account to Salesforce and agree to terms before they can send emails in Lightning.

Users can set their Excluded Addresses list which takes priority over the global Excluded Addresses list.

Users can share individual emails or make them private.

Q42. Cloud Kicks has decided to implement Sales Cloud Einstein. After setting up Sales Cloud Einstein, a consultant finds some of the features are not enabled.
What are two steps the consultant can take to troubleshoot the issue?
Choose 2 answers

Check Sales Cloud Einstein permission set assignments.

Validate the Connected App Details.

Verify Integration User Profile Details

Reconfigure the Einstein Lead Scoring app.