Q20. You are part of a project team building an application for organizing and automating an approval process for purchase orders.
Each purchase order requires approvals from multiple users within the application, and these approvals are sequential (for example, User B receives an approval task after the completion of User A’s approval task).
Your team is responsible for showing the approval step of each purchase order on its purchase order record.
Which Appian interface component should you use to best display the completed, current, and future approval steps for each purchase order?

Q21. The order management team receives orders via different channels, including email. Emails are accompanied by attachments containing the details of the order information. The team reviews the emails and attachments for clarity. Then, they extract the order specifics to create a customer recordin their Customer Relationship Management (CRM) platform and an order in their Order Management System (OMS).
What is the most effective form of automation to help increase fulfillment efficiency in this process?

Q22. You need to draft user stories.
What are the three most important requirements to collect?

Q23. What is the primary benefit of using Appian’s Record Type feature?

Q24. During the “initiate” phase, what are two key benefits of successful requirements gathering?

Q25. A given user story has a description and an acceptance criterion.
Which two other things are needed to mark the story as ready?

Q26. A case management tool needs intelligent and automated routing of many different complex case types, based on free text descriptions from external users.
What is the best way to implement this requirement?

Q27. A partially created user story for an approval task has been added to the Product Backlog and you have been asked to review it.
So far, the user story includes acceptance criteria stating:
“Verify that the user can select approve or deny.”
“Verify that the user can enter an approval comment.”
What are two examples of additional content that need to be added to the user story before it can be considered complete?

Q28. According to best practices, which two types of tests should be considered during user acceptance testing (UAT)?

Q29. A customer wants to automate a workflow for completing customer service cases. The high-level workflow involves multiple rounds of recording investigation results, uploading related documents, sending communications, and approving. Activities may need to be done at any time or out of order.
Which recommendation best utilizes the strengths of Appian out-of-the-box features to address this use case?

Q30. You are part of an Agile team, and your responsibilities and attributes include:
A keen understanding of the business, the customer, and the market
The ability to clearly express product backlog items
The ability to prioritize the backlog to optimize the value of what the team will deliver The ability to order the items in the product backlog to best achieve goals and missions.
What is your role name?

Q31. You are trying to decide between using a side-by-side layout or a column layout.
Which resource should be referred to in order to make sure that best practices are followed?

Q32. During a development sprint, a new issue is identified and raised to the team.
What should you ask the Product Owner to do?

Q33. Users expressed that only managers should be able to see information related to a business object.
How should you translate this requirement into a user story?

Q34. During the development phase, a feature was identified that was not initially part of the project scope but is now considered crucial.
What should the Appian Analyst do?

Q35. The business has requested a requirement that developers say will be difficult to build in Appian.
Which next step should the Appian Analyst take?

Q36. You are an Appian Analyst.
According to best practices, which other role should you work with to create process models as a part of requirements gathering?

Q37. As an Appian Analyst, which activity are you responsible for during the “optimize” phase of a project?

Q38. The HR management team wants to aggregate data to show the number of employees across regions and to be able to drill down into the data.
Which three user story requirements should be collected to assist the development team?

Q39. Of the choices provided, which are the three most appropriate use cases for Appian?