Q62. A customer’s main number is routed to the destination VM: Main in the incoming call route menu.
Where should you now look to see the routing of these calls?

Q63. Which Avaya IP Office 500V2 base module supports both Analogue and Digital telephony?

Q64. Which feature of IP Office is necessary to trigger screen pops, where the caller ID prompts the computer to display a record associated with that number?

Q65. A customer has given six employees the ability to hot-desk for when they come into the office. When they log off, their calls will go to their voicemail boxes. Employees want to retrieve their voicemail while out of the office.
How should you set up DDI/DID to achieve this?

Q66. A customer wants all employees to be able to communicate seamlessly with each other and external parties. Some of their employees are often on the road, or off-site.
Which application could you recommend for these users?

Q67. If you choose to erase security settings to set them back to default, which three passwords will you be prompted to change? (Choose three.)

Q68. A customer has two main receptionists using SoftConsole, however, two back office workers have the SoftConsole on their PC to take calls and cover for the receptionists when they are away from their desk. During business hours, how many licenses are required for the two SoftConsoles?

Q69. In an installation of Server Edition, as well as the IP Office, the Voicemail Pro and one-X Portal are also installed at the same time. Therefore, by default they should both be running.
Which application would NOT be useful to check if they are in fact up and running?

Q70. What are the two essential requirements when planning for a Small Community Network (SCN)? (Choose two.)

Q71. A customer requests to hear a secondary dial-tone when making outgoing calls. Where is this function enabled?

Q72. What must be checked before connecting an IP Office to a one-X® Portal server?

Q73. Which statement is an example of “Top Down Troubleshooting” with an IP Phone that is not working?

Q74. When monitoring the IP Office system using the System Status Application (SSA), which of the following information is NOT displayed by default?

Q75. A customer is running an IP Office 500 V2, one-X Portal, Voicemail Pro, and CCR supporting 50 users, of which 10 are CCR agents. They are currently on software version 8.0 and would like to upgrade to version 9.1.
What application changes will they need to make during the upgrade?

Q76. When you first power on the Avaya IP Office, there are two default incoming call routes. One is to route all voice calls to the Hunt Group Main, which contains the first 10 users, and the other is for data calls.
By default, where are data calls routed?

Q77. Which application should you use to access and configure the IP Office Security Settings, including configuring secure access to the IP Office system?

Q78. What is the maximum number of ISDN PRI trunks that can be configured on an IP500 control unit with 12 DID DS30 modules?

Q79. If a 4-port expansion card is added to the IP Office 500 V2, what is the maximum number of expansion units that the IP Office can support?

Q80. Session Border Control is an essential component for QoS, security, and routing for a customer using which two protocols? (Choose two.)

Q81. Which statement about Manager used in conjunction with Server Edition is true?